Policies

These documents are all in edit-locked portable document format. To read these, you will need to have Adobe Reader which you can download here.

If there is something you are interested in seeing which is not on this list, please get in contact with us.

Asset Management Policies

	Title	File Size
	Asbestos Management Policy	794KB
	Asset Management Strategy Document	162KB
	Chargeable Repair Service	142KB
	Damp Mould Condensation Policy Document	137KB
	Maintenance Policy Document	169KB
	Mutual Repairs Policy	141KB

	Title	File Size
	Annual Procurement Report 2024-25	166KB
	Anti Bribery And Corruption	216KB
	Association Membership Policy Document	132KB
	Comments And Complaints Policy Document	114KB
	Communication Strategy	238KB
	Customer Care Policy Document	175KB
	Data Retention Schedule - Personal Information	128KB
	Data Handling Schedule	205KB
	Disclosure Scotland Use Of Information Policy Document	134KB
	ELHA TCs for the Purchase of Works V1	286KB
	Equality Diversity Policy Document	190KB
	Equality & Human Rights Strategy Document	161KB
	Fraud and Theft Policy	129KB
	Freedom of Information Policy Document	157KB
	Gifts and Hospitality Policy	124KB
	Health & Safety Policy Statement	66KB
	Health Safety Strategy Document	140KB
	Information and Advice	469KB
	Openness Confidentiality	90KB
	Privacy Policy Document	353KB
	Procurement Value for Money Strategy Policy Document	246KB
	Procurement & Value For Money Policy Document	258KB
	R3 TCs for the Purchase of Works V1	286KB
	Records Management Policy Document	127KB
	Risk Management Framework Document	299KB
	Rules	2MB
	Sponsorship And Donations	110KB
	Sustainability	105KB
	T Cs for the Purchase of Goods and Services ELHA V1	289KB
	T Cs for the Purchase of Goods and Services R3 V1	290KB
	Unacceptable Customer Behaviour Policy	145KB

	Title	File Size
	Disposal Of Assets	126KB
	Standing Orders	356KB
	Use of Revenue Reserves Policy	147KB

	Title	File Size
	Anti-Social Behaviour Policy	235KB
	Domestic Abuse Policy Document	180KB
	Empty Homes Management	219KB
	Factoring Services	145KB
	Joint Policy On Registering Tenant Organisations	298KB
	Money Home Energy Advice Policy Document	129KB
	Money And Home Energy Advice Service Communications Strategy Document	145KB
	Rent And Service Charge Policy Document	181KB
	Rent Arrears & Tenancy Debt	141KB
	Shared Ownership Policy	150KB
	Temporary Accommodation And Decants	170KB
	Tenancy Management Policy Document	188KB
	Tenancy Sustainment	209KB
	Tenant Participation	424KB
	These Homes Allocations	343KB

	Title	File Size
	Management Committee Membership	186KB

Title	Added On	File Size
Attendance and Absence Management Policy	Wed, 28 Jan 2026	211KB
ELHA Fair Work First Statement 2025	Wed, 28 Jan 2026	140KB
EVH Statement of Terms and Conditions of Employment June 2025 - ELHA Version	Wed, 28 Jan 2026	553KB
HR Equality and Diversity	Wed, 28 Jan 2026	135KB
Pensions	Wed, 28 Jan 2026	95KB
Recruitment	Wed, 28 Jan 2026	96KB
Smoke Free	Wed, 28 Jan 2026	147KB
Staff Appraisal Policy Document	Wed, 28 Jan 2026	118KB
Staff Training Development Policy Document	Wed, 28 Jan 2026	135KB